Privacy Policy

Last updated: February 5, 2026

1. Introduction

Welcome to Protly ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Protly, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our services
  • Contact us for support
  • Participate in surveys or promotions

This may include:

  • Name and email address
  • Profile information (age, gender, fitness goals)
  • Nutrition and health data (protein intake, meal logs, dietary preferences)
  • Photos of meals (if you choose to upload them)
  • Device information and usage data

2.2 Automatically Collected Information

When you use our app, we automatically collect certain information, including:

  • Device information (operating system, unique device identifiers)
  • Usage data (features used, time spent in app)
  • Log data (IP address, browser type, pages visited)
  • Analytics data to improve our services

2.3 Camera and Photo Library

With your permission, we access your device camera and photo library to allow you to capture and upload meal photos. These photos are stored securely and used only for your meal logging purposes.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Track your nutrition and fitness progress
  • Generate personalized insights and recommendations
  • Send you notifications about your goals and achievements
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Storage and Security

We use Supabase as our backend infrastructure provider. Your data is:

  • Encrypted in transit using SSL/TLS
  • Stored on secure servers with industry-standard security measures
  • Backed up regularly to prevent data loss
  • Accessible only by authorized personnel

While we implement reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist us in operating our app (e.g., Supabase for data storage, analytics providers)
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share your information for any other purpose with your consent

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request transfer of your data to another service
  • Opt-out: Opt-out of marketing communications
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at support@protly.app

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal obligations.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Third-Party Services

Our app may integrate with third-party services:

  • Google Sign-In for authentication
  • Apple Sign-In for authentication
  • Analytics providers for app improvement

These third-party services have their own privacy policies. We are not responsible for their privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or in-app notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@protly.app
Support: support@protly.app